The Changing NHS

“Forgive me father for I have sinned. I seem to have acquired some heretical beliefs about managing change in the NHS”:

Old – Smart NHS strategy is devised from skilful interpretation of policy

New – Smart strategy flows from strategic conversations with interesting, diverse people

Old – The best way to bring about needed change is to start quietly, where the context is most receptive

New – Be bold. Everyone’s watching for some signs that the political rhetoric of market led transformation is real. Small stuff will just get eaten up by the prevailing culture

Old - Effective leaders are emotionally competent, clinically aware and values driven

New- Effective leaders need to be courageous egotists happy to take huge risks

Old - The NHS is a core brand, trusted by the public. This branding will remain, regardless of which organisations provide services

New – If we’re talking brands, I’d like my surgery from Toyota, my primary care advice from John Charcol and my chronic illness managed by the Open University.

Feel free to confess....

Steve

change management

nhs

OD