The Changing NHS

I’ve been saving posts from my favourite bloggers for a few months now and I thought it might be useful to share a few with you. They have all given me loads of ‘food for thought’ and I hope they do the same for you.

In no particular order:

+ Would you rather have customers rave about your services, your organisation or how using your services makes them feel great about themselves? See what Kathleen says in Creating Passionate Users;

+ David Maister writes about how best to offer advice when it's not been asked for. I've needed to know this for a very long time;

+ Ever wondered why it's so hard to get people motivated? The Chief Happiness Officer will enlighten you - if you're motivated enough to visit (groan). 

+ Rob Millard's The Adventure of Strategy blog draws attention to how "the folk at Visual Literacy have developed a monumental summary of graphics used in business management and strategy".

+ Seth Godin helps you to understand why switching strategy is harder than switching tactics.

+ Ever wondered what’s so hard about making those cash releasing efficiency savings? Tom Peters has a "1% No brainer" post. Do we overcomplicate things a tad?

+ Bob Sutton has some great diagnostic questions for designing or repairing a team on Work Matters.

+ Are you grappling with information overload? See Psych Centrals 5 top tips for coping. Thanks to George Ambler at The Practice of Leadership for the ‘heads up’.

+ Dr Crippen – the NHS Blog Doctor - talks about how he needs to grit his teeth and spend a few hours recording QoF data in-order to earn his practice £23,000. It's in the Monday 15th Jan section.

+ David Williams, author of the The Health Business Blog summarises a New York Times interview with Professor Clay Christensen where he talks about the lack of progress in shifting the practice of healthcare to lower cost, more accessible settings.

+ Michael McKinney’s Leadership blog introduces us to Marshall Goldsmith's idea of soliciting feedforward rather than feedback.

A couple of questions to end with:

Is this 'best of' post something you'd like to see every 3 month's or so?

Do you have any favourite posts to share?

Steve

www.stevepashley.co.uk